Terms & Conditions

A & E Skin
Last Updated: June 2026

Welcome to A & E Skin. By accessing our website, purchasing products, booking treatments, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions apply to all users of the A & E Skin website, including visitors, customers, and clients.

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

A & E Skin reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Services

We strive to ensure all product descriptions, pricing, images, and information are accurate and up to date. However, we do not guarantee that all content is free from errors.

We reserve the right to:

Modify or discontinue products without notice
Limit quantities purchased
Refuse or cancel orders at our discretion
Correct pricing or description errors

All products should be used strictly in accordance with the manufacturer's instructions.

3. Orders

Once an order has been placed, you will receive an order confirmation via email.

Acceptance of your order occurs when your order has been processed and dispatched.

A & E Skin reserves the right to cancel any order where:

Product availability is limited
Pricing errors occur
Fraudulent activity is suspected
Payment cannot be verified

If an order is cancelled, a full refund will be provided.

4. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

Prices are subject to change without notice.

Shipping charges are calculated separately and displayed at checkout.

5. Payment

We accept secure payments through approved payment providers including:

Visa
Mastercard
PayPal
Stripe
Shop Pay and other approved payment methods

Payment must be received in full before orders are processed and shipped.

6. Shipping

We aim to dispatch orders within the timeframe specified on our website.

Delivery times are estimates only and may vary due to courier delays, peak periods, or circumstances outside our control.

A & E Skin is not responsible for delays caused by third-party delivery providers.

Risk in the products passes to the customer upon delivery.

7. Returns & Refunds

Please refer to our Returns Policy for detailed information.

Due to hygiene and safety regulations, skincare products that have been opened, used, or tampered with cannot be returned unless faulty.

Refunds will be processed in accordance with Australian Consumer Law.

8. Treatment Results Disclaimer

Results from skincare products and treatments may vary between individuals.

No guarantee is made regarding specific treatment outcomes or product results.

Information provided on this website is intended for educational purposes only and does not replace professional medical advice.

9. Gift Cards & Promotional Offers

Gift cards are non-refundable and cannot be redeemed for cash.

Promotional offers:

Cannot be combined unless otherwise stated
Are available for limited periods
May be withdrawn or amended at any time

10. Intellectual Property

All website content including:

Text
Images
Graphics
Branding
Logos
Videos
Educational materials

are the property of A & E Skin and may not be copied, reproduced, distributed, or used without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, A & E Skin will not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Purchase of products
Use of treatments or services
Delayed or failed delivery

Nothing in these Terms excludes rights provided under Australian Consumer Law.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of personal information in accordance with our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

A & E Skin
4 Old South Head Road, Vaucluse NSW 2030
(02) 8104 2854
info@aeskin.com.au

Website Disclaimer

The information contained on this website is provided for general information purposes only.

While A & E Skin strives to keep information accurate and current, we make no warranties regarding the completeness, reliability, or suitability of the information, products, services, or graphics contained on this website.

Any reliance you place on such information is strictly at your own risk.

Individual treatment outcomes and skincare results may vary.

Always consult a qualified healthcare professional regarding medical concerns or skin conditions.